AI-powered patient relationship platform for dental practices
Respond to your patients on your website, by text, and by phone any time of the day. Use the power of generative AI to manage all patient requests, enhance your staff efficiency, grow your revenues, and improve patient experience
Front desk assistant to cover your phones 24X7 and more!
Never miss a call to book appointments, answer questions, and take callback requests through busy and off-hours. Seamlessly hand over follow-ups to staff to help them focus on providing the best experience to in-practice patients
Grow your practice with the best AI assistant on your website
Supercharge your website with a dental smart assistant on it that manages appointments, answers questions, and fills forms, signing up new patients any time of the day, while being engaging, helpful, and conversational
Trusted By
For Your Practice
Be available 24X7 on all channels
Let patients reach you via website, by text or by phone to manage appointments, get questions answered, or seek assistance
The best of AI and human staff
Get visibility of all interactions (web, phone and text) to intervene when required, thus combining the best of AI and human staff
Automate your front desk
Capture, respond and resolve all issues of your patients and prospects at the earliest, thus ensuring no request goes unattended
Customized for your practice
Rapidly customize practice and operatory details to schedule bookings online, and take requests for specialized procedures
Drive more bookings online
Convert website visitors into active patients through AI-guided
conversations and forms with higher engagement
Transform your practice
Get actionable insights from all patient interactions on your website, phone and text, to transform your practice operations
Platform features
Front Desk AI Co-pilot
Tailored for Dental Practices
Omni-channel Inbox
Deep Insights
Ease of Deployment
Front Desk AI Co-pilot
Front Desk AI Co-pilot
- Interacts with patients on phone calls, sms and website
- Books, cancels and reschedules appointments
- Answers questions about the practice, procedures and dental domain
- Online booking widget
- Deeply trained in the dental domain
Tailored for Dental Practices
Tailored for Dental Practices
- Integrates with all leading dental PMS software – Dentrix, Denticon, Open Dental, Eaglesoft, Curve Dental, Carestream, Patterson Dental and others
- Syncs calendar for up to date scheduling information
- Schedule slots for routine procedures or request staff for specialized ones
Omni-channel Inbox
Omni-channel Inbox
- Have complete oversight of all patient conversations
- All conversations across text and voice are transcribed and consolidated in one place
- Each patient interaction is labeled and assigned a status for prompt follow up
- Respond to patients from a single interface to ensure nothing slips through
Deep Insights
Deep Insights
- Get actionable insights from all patient interactions
- New patients vs Existing patient appointments
- Questions and requests from all patients
- Practice growth month on month
- Areas of operational improvement
Ease of Deployment
Ease of Deployment
- No coding required
- Customize patient experience in minutes
- Test using a private version and deploy
- Works across Phones, SMS and Website
- No specialist staff training required
For Your Patients
24X7 front desk assistance
Ability to manage appointments at their convenience; Eliminate long hold times and missed calls, while being convenient!
Flexible scheduling options
Patients can book approved scheduling slots for routine procedures or request staff
for specialized ones on the web, by sms or phone
Address questions & requests
Patient and prospect inquiries can be addressed and resolved quickly by the power of generative AI, anytime of the day
Request callback
Patients can easily request help on personal or complex queries, notifying staff to
respond to all such alerts at the earliest
Pre & Post visit automation
Send automated and actionable alerts, forms, and reminders to
make pre and post visit formalities a breeze for your patients
Help with services and procedures
Dental domain-trained AI lets patients get help using natural language phrases that map to your procedures and services
What Our Clients Say
* Monthly Data
0
%
Growth in new patient referrals
0
separate software solutions unified
1
%
appointments scheduled after-hours
1
+
Hours saved
We are a single-location dental practice in a small town, so patient care is always our first priority. When we realized that patients were struggling to reach us easily or quickly book appointments, we wanted to iron that out. The difference that Concerto’s AI Front Desk Co-pilot has made is huge! Now, we receive twice as many online referrals for new patients, and nearly 50% of all our bookings on the platform are made after hours.
Dr. Charles Lau
General Dentist
