Omni-channel solution for delightful voice and text conversations
Human interactions tend to be quite different on text and voice interfaces. Engage users in channel optimized conversations on a range of text and voice channels from SMS to Telephony and everything in between
Rich Website Chat Client
Customizable home screen
Rich Quick Replies
Search Results
Promotions
Rich Product Cards
Customizable home screen
Customizable home screen
Customize the home screen with widgets for promotions, frequently ask questions and quick access services. Customize menu icons for quick access to popular services like appointment booking etc.
Rich Quick Replies
Rich Quick Replies
Quick replies make it easy for users to pick an option from the choices presented to them over having to type their preferences. Rich quick replies with icons and images are visually appealing and make it easy for users to spot their preferred choices.
Search Results
Search Results
Your website is rich with information. If the chatbot is unable to find the right response for your users it will search the website for relevant information. Search results window in the chatbot is a unique feature that seamlessly blends the search and chat interaction experience.
Promotions
Promotions
Businesses often spend significant effort to maintain a social media presence and regularly post interesting information on social media to engage with users. Bring your social media posts and promotions to your chatbot. Ensure your website visitors don’t miss your social posts and promotions.
Rich Product Cards
Drive Purposeful Customer Action
Present product information to users as rich cards with images and action buttons. The image carousels are visually appealing and make it easy for users to browse through product or service choices. Action buttons such as ‘view more’ or ‘book an appointment’ increase engagement and drive better business outcomes.
Voice Assistants
Alexa and Google
Enjoy extensive customization options to support native voice conversation experience of smart speakers powered by Amazon Alexa and Google Assistant. Additionally, get support for cards and devices with and without screens.
Messaging Platforms
Support for a wide range of templates to deliver a native conversation experience on popular messaging platforms like WhatsApp, Facebook Messenger, Slack, Microsoft Teams and others
Telephony
Automated call assistant is powered by advanced AI and can understand users and get them what they want. Customers don’t have to suffer long wait times or unanswered phones calls to have their needs addressed.
