Concerto AI Misson
Let the user take control of the conversation. Allow the user to freely move across conversation topics
Users need the flexibility to express their intent in many different ways
Don't restrict the conversations to prepared questions. Avoid saying "sorry I can't help you with that"
Let conversational experts design conversations with deep understanding of user behavior
Have likes, dislikes and opinions, use tone and words appropriate for the context and user
personalise the conversation, don't repeat things, don't ask the same things again
Deep Q&A technology to find answers in large volumes of unstructured data
Build highly engaging and human like conversations on Voice Assistant platforms
Identify signals in large volumes of unstructured data and extract facts, entities and relationships
Deeply engaging human like conversations
Answer questions outside the purview of preset question-answer pairs hardcoded as part of the conversation
Better control of AI technologies to fine-tune the analysis of user input and produce appropriate responses tuned to the domain.
