An AI assistant to help you stay in touch with millions of your customers at scale 24/7, 365 days a year on telephone, messaging channels, and voice assistants. Engage with them, answer their questions, provide product support, attend to service requests, get feedback on products and services, etc. FMCG companies don't have to be two steps removed from their real consumers anymore!
Help consumers learn more about your products by guiding them through product features and assisting them as they navigate complex product choices.
Make product suggestions based on their preferences and by understanding their needs. Answer their questions and product-related queries.
Unify all your consumer conversations in one place. Empower your staff to take control of the conversations that need their attention and let the AI bot handle most of the conversations automatically. No matter where your consumers start their conversation, SMS, WhatsApp, Facebook, Telephony, or Instagram, you can engage with them from a central unified inbox.
Take advantage of our rich and powerful analytics and insights. Your business can benefit from insights on consumer profiles, conversation channels they prefer, how frequently they engage with your brand, their favorite products, most asked questions, most unanswered questions, etc. You can also find information on how many inquiries are being made about each of your products.