Converse directly with
millions of your customers
An AI assistant to help you stay in touch with millions of your customers at scale 24/7, 365 days a year on telephone, messaging channels, and voice assistants. Engage with them, answer their questions, provide product support, attend to service requests, get feedback on products and services, etc. FMCG companies don't have to be two steps removed from their real consumers anymore!
Pre-Packaged Conversation Modules
Custom Conversation Flows
Conversational Forms
Latest Product Information
Answers
Consultations & Suggestions
Feedback & Surveys
Product information
Help consumers learn more about your products by guiding them through product features and assisting them as they navigate complex product choices.
Make product suggestions based on their preferences and by understanding their needs. Answer their questions and product-related queries.
Deals, offers & promotions
Share the latest deals, seasonal offers, and promotions with your customers. Engage them in promotional activities like contests and quizzes. Sign them up for loyalty programs and help them track the status of their loyalty points. And do a lot more.
Channels
SMS
There are over 5 billion text message users globally. Text messages have 95% open rates and over 45% users respond to branded content
WhatsApp has over 2 billion users globally and over 5M businesses are using WhatsApp to interact directly with their customers
Facebook Messenger
Used by a billion users globally, with over 53% saying they are likely to converse with a business on Facebook Messenger
Telephony
Never miss a customer call again. Let your AI-based automated telephony assistant respond to all your customers in real time!
Alexa
Over 200M Alexa devices are in use globally and over 100K products have Alexa integrated into them
Google Assistant
Available on over a billion devices globally, Google Assistant is actively used by over 500M users across devices
Omni-channel inbox
Unify all your consumer conversations in one place. Empower your staff to take control of the conversations that need their attention and let the AI bot handle most of the conversations automatically. No matter where your consumers start their conversation, SMS, WhatsApp, Facebook, Telephony, or Instagram, you can engage with them from a central unified inbox.
Analytics & insights
Take advantage of our rich and powerful analytics and insights. Your business can benefit from insights on consumer profiles, conversation channels they prefer, how frequently they engage with your brand, their favorite products, most asked questions, most unanswered questions, etc. You can also find information on how many inquiries are being made about each of your products.