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It takes a lot to make automated conversations human-like. A simple conversation with a business to book an appointment, make an inquiry, apply for a membership, or report a lost card can be carried out in thousands of ways, which is a challenge for hardcoded chat assistants. Concerto's unique AI-powered features lend these automated interactions the conversational flexibility of human-to-human conversations.
Highly flexible human-like conversation quality is a result of several advanced AI features such as context switching, goal-driven conversations, and understanding natural language phrases.
Pre-trained models for domains drive rapid deployment and high accuracy
in intent identification and entity extraction
We’ll guide you through pivotal features that can transform your small business game with AI.